Testimonials

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  • "I want to make a big shout out to Mr. Steve Cain for his excellent service to me and my sons. This is the third bike we have bought from you. For the excellent customer service in helping in this process. Also, to Ms. Whitney for her help in the financing department. They handled everything in a timely manner, and we had planned for the bike to be delivered today but Steve called us ad went out of his way to bring it last night after working all day. Many thanks and you have a customer for life. I am recommending you to all my friends."

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    CLIFF FIELDING - Iuka, MS
  • "I've been in the retail business quite some time and I can tell you that this place will definitely take care of you. Steve especially. Upfront best pricing and trade value. Strait shooting and to the point with great customer service on top of all that. I didn't have to haggle because I knew it's a great deal after talking to other dealers closer to home. If you're in the market don't waist your time anywhere else just go see Steve. Thank you Steve. Ride safe brother."

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    Anonymous
  • "great place to Buy a new motorcycle"

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    Mike Weideman - Dayton, IN
  • "Best Dealer in the USA !!!!!!!"

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    Deborah Williams - Memphis, TN
  • "I purchased a 2014 Ultra Limited from JR. at Columbia Harley-Davidson. I think he was very fair with the pricing and the trade. We had a couple hiccups with the delivery but I have to say, they impressed me with the attention and commitment to make me happy. You won't go wrong if you buy from JR. and Columbia Harley-Davidson."

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    Allen Swift - Tullahoma, TN
  • "Brooks sold me my bike most best experience all the staff was great and very willing to answer any question........glad I bought from ya' ll"

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    Nelson Sampedro - Cornerville, TN
  • "Rob was very helpful In making sure we got the right bike for us. he did that and more we gained a friend as well it don't get any better than that."

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    Greg Childers - Taft, TN
  • "WHEN ARE YOU GOING TO HAVE A TIRE SALE?"

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    Anonymous - LaVERGNE, TN
  • "A GREAT experience! When you go you have to see Rob! He is honest, upfront and genuine. This is my second purchase from Rob via email/texting since I live about 900 miles away (round trip) and the experience was veru good. He kept me informed of EVERYTHING so there were no surprises and everything went down smooth and with no surprises. This is why I came back! I HIGHLY recommend HD of Columbia and most importantly Rob to anyone looking for a bike! Thanks again Rob!"

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    Robert Aldrich - Monticello, IN
  • "I visited two other dealerships before I made it down to Columbia and when I walked in I felt really comfortable. I am a new rider and needed some advice on what to get that would fit me and last me for a few years. Rob Ruzicka spent time with me walking around the shop trying on different bikes, discussing my particular needs and we ended up at my new Fat Bob. Rob was/is fantastic to work with. I can't recommend HD Columbia enough. It's a comfortable place to just hang out and everybody there is super cool. If you're on the fence and trying to decide where to get your first bike, or your next, give Columbia a chance. You won't be disappointed. Thanks guys for a great experience before, during and after the sale. You have earned a long-time customer. Steve Roehm, Nashville Hypnosis"

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    Steve Roehm - Nashville, TN
  • "Had Shawn and the guys install my new pipes and all. WOW!!!! they rock. love them. Shawn, they are just what i wanted out of the upgrade. Keith"

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    Keith Hoagland - Spring Hill, TN
  • "I have been looking for bike to replace my 2004 FAT BOY with 50,000 miles that Terry sold me back a few years ago. He had moved up to management so he introduces me to Richard in sales. We looked at a few of the touring bikes. However, could not find what I wanted within my price range Richard said he had a 2013 Ultra Classic in the shop waiting to be check out and clean up. He told me he would call me as soon as it came out of the shop. Within a few days, he called and said it was ready. The only day I could get there was the same day he was off. Nevertheless, he came in on his off day to make sure everything was right with the bike. Not only did he stay to make the deal he also stays there until I had some pipes and other parts that I bought to put on the bike. The service department was great they got everything right. I would like to say thanks to all the folk at Columbia Harley Davidson they work as a team. I will be back when I need another Harley. George New Market, Al"

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    Anonymous - New Market, AL
  • "My recent purchase of a 2005 Fatboy was the most seamless vehicle transaction I have ever experienced. From my initial inquiry about the bike through email to finalizing the purchase, the process was smooth and very low pressure. This was my first Harley Davidson purchase, but it will not be my last. I guarantee Harley Davidson of Columbia will be my first stop when I'm ready to purchase my next one!"

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    Chanc Saari - HUNTSVILLE, AL
  • "Bought a 2012 Road King Classic and the whole process was great. Brooks was really helpful and more than glad to answer any questions we had. We will be back and spread the word to all our friends. We could not be happier. Thanks"

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    Alan Pounders - Hendersonville, TN
  • "I had to make this purchase over the phone sight unseen it was a 2013 CVO Road Glide 110th Anniversary edition. Terry and Dave both were great to work with and Terry keep me totally informed of the progress on my new bike. I had to totally trust these guys to be my eyes. Glad to say, I trusted the right people everything was as they describe it to me. Thanks guys for all your help I am loving this bike."

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    Ben Litwin - Fairfield, CA
  • "Awesome dealership to work with. Very responsive, friendly and go out of their way for you for whatever you need. Make it very easy and fast to complete the purchase. Wished we had more people like this in California."

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    Darrell Green Jr - tulare, CA
  • "Purchased a 2010 Classic. The service was good. The sales was good. The women in the clothing department was great. Our salesman, Neal, I believe had me fill out a comment card and took a picture, but don't know what happened to them after that point. Have not heard from the dealership as far as a follow up call on how my bike is doing or if I needed anything else. This could be a good tool for future customers if the dealership or salesman would make a phone call to see if all is well with the bike and if the customer needs anything. I have since contacted my local dealership close to my home and had work done that could have been done at the purchasing dealership if I felt like they wanted my business other than a sale of a bike. That is why I had some custom motor work done locally, I was in there dealership and inquired about this work. They called me 2 days later asking if I had any questions about the work and if they could pick up my bike and do the work and bring it back to my home. They get a A for follow up with the customer. ............................................................................. Steve, I read your testimonial reply on our Harley-Davidson of Columbia website. I am sorry you didn't get the follow-up phone call. Much like you, I certainly would have expected the same call. Having said that , your picture and customer response card were posted to you via email, as well as posted on multiple Facebook pages as well as Google+ pages. I case you didn't receive it back in September here is the link to the posting again. http://bestautodealerreviews.com/Columbia-TN-Harley-Davidson-of-Columbia-Dealer-Steve-Kitchens-purchased-a-2010-Harley-Davidson-FLHTCU.htm Rest assured, we strive to make your purchase as well as your ownership experience a favorable one with Harley-Davidson of Columbia. Thanks for your business. Happy Holidays, Ricky"

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    Steve Kitchens - Nashville, TN
  • "Bought a 2012 street glide a few weeks ago and love it the entire staff at hd of columbia is super friendly and helpful. I have told everyone i know and talk to about my bike to visit columbia for there harley needs and will always be a customer ."

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    Robert Brooks - Murfreesboro, TN
  • "Brooks may be the perfect sales representative - he was patient, willing, kind, caring and totally no pressure. That's the kind of guy you want selling bikes for your dealership."

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    Paul Sutherland - antioch, TN
  • "My wife and I recently purchased two new Harleys from your dealership - a 2013 Ultra Classic for me and a 2013 Road King Classic for my wife. Richard Oliver was our sales person and we are both very pleased with the sales experience. We looked at other Harley dealerships and none could come close to matching your prices - and even admitted they didn't know how you could sell them at the prices we were paying. In the future, we will come straight to Columbia HD and forget the other dealerships. Two very happy customers"

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    Bob Hill - Fayetteville, TN
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