Testimonials

"seen the bike i was looking for on chopper exchange, at your dealer"

Overall Rating:

Dave Schafrath - rittman, OH

"what a great experience, found the bike i wanted online. contacted a salesperson. Rob was outstanding, answered all my questions, was very helpful with suggestions on excessories, steve in parts was very helpful. we made the ten hour drive to buy the bike. the whole experience was great. Rick even helped find a hotel for the nite. will highly recommend your dealer to everyone. thanks again for going above and beyond. Dave & Chris"

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Dave Schafrath - Rittman, OH

"I bought my first bike from Rob. It has been over 2 months and no problems at all with the bike. All the staff was extremely nice and i feel i got a much better deal than anyone in my area could offer. I will gladly make another 3 hour drive to be treated the way my wife and i were treated. Thanx so much for your time and all the help you were in the transaction."

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David Yadon - Somerset, KY

"A nice ride south of Franklin to test ride one bike, but ended up buying another. With the attentive assistance of "C.J.", I found the bike I had hoped to find and received excellent customer service. I would definetely recommend "C.J." and the rest of his team for a great buying experience. The bang for your buck at this dealership is worth the drive."

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Larry Taylor - Franklin, TN

"I'm on a Final Road Trip before I get deployed to the middle east. I've been stopping at as many Harley dealerships as i can on my way, which is not so uncommon, just to see different stores, bikes, etc. At every store thus far, the employees and dealers have been friendly and welcoming and I've chatted with many of them and gone on my way, until this store. I walked in after driving some distance, and when I informed the dealer i was just looking around and picking up a poker chip, he said they didn't have any. Now, I'd heard before that not every dealership does it, so i wasn't surprised. What did upset me was the employee's demeanor and condescending attitude, as if I'd come in and had wasted his time. He began to inform that they "Were in it for the big bucks, not the little things." His whole attitude just made me angry and I ended up not wanting anything at all. I'm not naive as to think that Harley isn't a business, but people also buy the bikes for the experiences that go along with it, on and off the road. So, I'm sorry that I was wasting your time pulling over to visit. I know I was keeping you from "making the big bucks" being as I was the only customer at the time. I'll be sure to just keep driving past next time I travel through."

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Joshua Gavarrette - Jacksonville, FL

"CJ was a pleasure to do business with. Professional, friendly and cares about making the customer happy. You can't ask for much more than that. HD Columbia is a great place to do business .... or just stop by and hang !"

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Brooks Quigley - Nashville, TN

"I had the best experience at H-D of Columbia. My sales rep CJ was awesome! I had been looking for awhile and he was very patient with me and never pressured me. I got my dream bike and highly recommend you buy your Harley Davidson and accessories with this dealership. The parts dept also helped me with putting together my ride. Ronnie answered questions and did not treat me like I was ignorant. Overall I give this dealership a 5 star rating. Thank you all for making this the best buying experience I have ever been through."

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Jay Judkins - Spring Hill, TN

"Hello, I purchased a 2011 Ultra Classic Last Sunday(traded in a 2007 Road Glide). I have had some really bad experiences with other dealers , but Rob, Bill, Ronnie and the crew at Columbia made this purchase the easiest by far. I have never had any salesman or finance managers actually sit down and want you to know whats going on or what your signing, to most thats common sense, but we all know how "common" common sense is these days! I have clocked 500 miles on my Ultra since last Sunday and I do not regret my purchase from Harley davidson of Columbia one bit. Great People, Great product , and Great service! Thanks!"

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Tim Durham - Fayetteville, TN

"I Actually bought my Bike a 2004 FXDI from Boswells. I needed rear peg mounts which are really hard to come by. I called Boswells, and their service Dept told me they were obsolete. I got hooked up with Ronnie at your store, and he got them for me, both sides. I also wanted a sundowner deep bucket with a 12 inch passenger seat. Same thing again everyone told me they didnt make them for Dyna. Ronnie had me one in two days. I am needing a quick detach windshield next, and I will be coming to Columbia to see Ronnie again. It is well worth the drive, to have someone who wants tohelp you out. I also want to say that the sales guys dont bother me, they let you shop, and if you ask they are more than glad to help out. I love the no pressure approach. Thanks for having a staff that knows people, and Bikes"

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Stacy Hobbs - Mcminnville, TN

"If my wife is happy then I am very happy, She and I are both very very happy that Rob at Harley Davidson Columbia did his job and then some again and again. I bought my UG LTD-loved it, what a bike !!! but wife wanted a trike, so off to the HD-Columbia to make it happen. Rob was there (as always) and did what he does best, worked his magic and off we went with our HD trike and a smile on our faces. Rob, Bill, Ricky always listen, hear and do the right thing for their friends (aka customers) and it is our favorite HD place to be. Been to lots of other stores, we collect T-shirts, but if you want to keep it simple and make dreams a reality go see Rob. Also, Robbie in the "gotta have this honey" department is awesome too, always friendly and helpful and smiling. Thanks for laughing with us Robbie, you make us happy too. Thanks everyone at HD Columbia, we are triking the trails :)"

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Roger And Juanda Tyner - Lobelville, TN

"If my wife is happy then I am very happy, She and I are both very very happy that Rob at Harley Davidson Columbia did his job and then some again and again. I bought my UG LTD-loved it, what a bike !!! but wife wanted a trike, so off to the HD-Columbia to make it happen. Rob was there (as always) and did what he does best, worked his magic and off we went with our HD trike and a smile on our faces. Rob, Bill, Ricky always listen, hear and do the right thing for their friends (aka customers) and it is our favorite HD place to be. Been to lots of other stores, we collect T-shirts, but if you want to keep it simple and make dreams a reality go see Rob. Also, Robbie in the "gotta have this honey" department is awesome too, always friendly and helpful and smiling. Thanks for laughing with us Robbie, you make us happy too. Thanks everyone at HD Columbia, we are triking the trails :)"

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Roger And Juanda Tyner - Lobelville, TN

"I usually don't do these, but Rob Ruzicka went above and beyond my expectations from me walking in the door til I walked out owning my first 2012 TriGlide! He met every challenge I threw at him...I appreciate it and I can't wait to ride!! Thanks for everything, You made me smile!"

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Janis Roberts - PULASKI, TN

"If you are looking to buy a Harley then Rob is the man. I hate the dealership BS that I got at other dealers who tried very hard to hide the additional charges associated with purchasing a new Harley and also wanted to over charge for things like the Prep Fee by about $500.00 and had the mysterious DOC Fee. It was like being in a car dealership with all of the games that they played. Rob shot me a straight out the door price via email that made sense with nothing hidden. If you are thinking of buying a Harley and don't like games or being overcharged then contact Rob and you will have a great experience that you can brag about to your friends who didn't go to Columbia."

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Anonymous - New Market, AL

"I have to say I was very impressed with Rob (my salesman) and everyone else at Columbia Harley Davidson. They went way above and beyond what was necessary to make it possible for me to purchase the motorcycle of my dreams. I would sincerely like to thank them (especially Rob) for putting up with my constant calling, answering every question I had, and doing everything possible to make this happen. I will send anyone who wants a motorcycle to come see you guys and believe I will be bringing my wife there for some shopping some time soon. Thanks again, Brian"

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Brian Eskew - Fayetteville, TN

"I JUST BOUGHT MY 3RD BIKE FROM BUD, AND AS ALWAYS I AM VERY PLEASED WITH MY EXPERIENCE. I HAVE BEEN LUCKY ENOUGH TO OWN 4 HARLEY'S IN A SHORT PERIOD OF TIME AND 3 WERE BOUGHT FROM BUD. MY EXPERIENCE AT COLUMBIA HARLEY WAS GREAT I HAVE FINALLY BOUGHT THE BIKE I HAVE ALWAYS WANTED. MY CRIMSON RED ROAD GLIDE FITS ME, AND FITS THE RIDING MY WIFE AND I WANT TO DO. IF YOU ARE LOOKING FOR A GREAT EXPERIENCE WITH A GREAT SALESMAN CALL BUD AT COLUMBIA YOU WILL NOT BE UN HAPPY. I DON'T WANT TO FORGET ABOUT BILL AND THE REST OF THE CREW THERE THEY WERE ALL PATIENT AND WORKED WITH ME WHILE I WAS "LOOKING" FOR THE RIGHT BIKE. IT'S TIME NOW FOR ME TO RIDE MY GLIDE AND WATCH THE TIDE. ROLL TIDE ROLL."

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Bill Anderson - pleasant view, TN

"Overall loved the bike i ended up with up sales staff shoot you straight and tell you the best way to go anf CJ done everything he could to keep us happy so i give everybody a 10"

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Anonymous - White Bluff, TN

"Happened upon a bike i was interested in via the internet. Made one phone call and 3 days later was riding my first harley. My salesman was Rob Ruzicka, and he was great. Im moving back to WI and if i am ever back in the area i will definitely stop by, thats how impressed i am with the service of this dealership. If you are a soldier stationed at Campbell make the hour drive to this dealership, it is worth it. They are all about treating us veterans right. Thanks again for everything. Joshua Busch"

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Joshua Busch - Columbia, TN

"My wife & I had a GoldWing for a while. When we sold it, we decided to look at Harleys because I had always wanted one. A friend told us about HD Columbia. I searched the inventory online and found some bikes I was interested. We drove to HD columbia one Saturday morning only to look. When we walked through the doors, we were met by Jon "Bubbie" Andre and were immediately impressed. He gave us his card, told us to look around and that he would check on us later because he didn't like to "hover". My wife really appreciated this as it gave us time to browse and talk between us two. In about fifteen minutes, Bubbie came over and asked if we had found anything or had any questions. We indeed had found the bikes that were online. Bubbie took us to each bike we liked, cranked each one and answered all questions that we asked about them. After deciding on a used 2006 HD Ultra Glide (Firefighter Edition), we sat down with Bubbie and gave him the necessary information to run credit/figures. He told us it would be a few minutes due to the volumn of customers in the store that morning. He then proceeded to direct us to nearby restaurants and allowed us time to go eat and again discuss our option in private. He told us he would call when he had some idea about what we were looking at finance wise. He did just that. After we finished our meal, we went back to the store and were again immediately met by Bubbie who by this time we considered "our" guy. He took us to the finance office where we were left in the great hands of Bill Isom. Bill was not only very effecient but was extremely friendly. He got us in and out with no trouble and once again all question were answered. Upon leaving the finance office, Bubbie met us to see if we had any further concerns and to tell us to pick out T-shirts and put them on his account. We weren't able to take the bike that Saturday due to inclement weather but told him we would be back on Sunday to get it. He said he would have it detailed, gased and waiting. When we returned on Sunday, we felt like we were returning home. Smiles and hellos from everyone in the store! Bubbie was true to his word and before we left, he took me outside and went over every detail about my bike. I rode home a very happy and satisfied man. My wife is telling everyone we know that if you're looking for a bike, new or used, HD Columbia is the place to go. She says to ask for "Bubbie". Thanks for everything HD Columbia!!!!!!!"

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Michael Carter - Elkmont, AL

"I worked with Bud at your Dealership. He was very informative and knowledgeable about his product. He made me feel very comfortable, while letting it be my timeframe on the decision to purchase. I would recommend Bud to anyone, looking for a knowledgeable , conversational and experienced sales person. Your Dealership had the best Pre-owned inventory in the Nashville area..."

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John Miller - Franklin, TN

"Jon did a great job, I feel he worked hard to get the best deal for me. If I ever trade again I will go back there."

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Phillips - Tullahoma, TN